🧾 Terms & Conditions

Last Updated: November 2, 2025

Effective Date: November 2, 2025

Welcome to Glimp, an AI-powered Interview Copilot developed and owned by JDB Infotech Pvt. Ltd., Meerut, Uttar Pradesh ("Company," "we," "our," or "us"). By using Glimp (the "App," "Software," or "Service") via https://goglimp.com, you agree to the following terms.

1. Use of Service

Glimp is a desktop software designed to assist users in interview preparation using AI technology. By accessing or using Glimp, you:

  • Must be at least 16 years old or have parental consent.
  • Agree not to use the app for any unlawful or unethical purpose.
  • Understand that the tool provides AI-generated suggestions and is not a substitute for personal judgment.
  • Agree that one subscription is limited to a single device per user.

2. Accounts and Authentication

You must log in using Google OAuth 2.0 through Supabase.

You are responsible for maintaining the confidentiality of your account.

Unauthorized sharing of login credentials or using the same account on multiple devices may result in suspension.

3. Subscriptions & Payments

  • Payments are securely processed through Razorpay.
  • The Pro Plan is billed at ₹2400 to ₹2499 per month (inclusive of applicable taxes).
  • Subscriptions renew automatically unless canceled before the next billing date.

4. No Refund Policy

All purchases are non-refundable once the payment is successfully processed.

If you face billing or technical issues, contact support@goglimp.com or submit a ticket via https://goglimp.com/support.

5. Third-Party Services

Glimp integrates with external APIs, including:

  • OpenAI API (for AI processing and response generation)
  • Supabase (for authentication and data management)
  • Razorpay (for billing)

Your data may be processed by these third-party providers under their respective privacy policies.

6. Data and Privacy

We do not store or retain user conversations or interview data locally or on our servers.

Only limited API logs may exist on the OpenAI platform for security and quality purposes.

7. Limitation of Liability

Glimp is an AI-assisted platform. We do not guarantee the accuracy, completeness, or suitability of AI outputs.

You agree that the company will not be liable for any loss, damage, or consequence arising from reliance on AI responses.

8. Intellectual Property

All rights, trademarks, and materials associated with Glimp are owned by JDB Infotech Pvt. Ltd.

You may not copy, modify, or distribute any part of the Service without written permission.

9. Termination

We reserve the right to suspend or terminate accounts for violation of these terms or abuse of the Service.

10. Governing Law

These Terms are governed by applicable global laws and regulations.

In case of disputes, parties agree to first attempt informal resolution before legal proceedings.

🔒 Privacy Policy

Last Updated: November 2, 2025

At JDB Infotech Pvt. Ltd., your privacy is important to us. This Privacy Policy explains how we handle your information when you use Glimp.

1. Information We Collect

  • Account Information: When you sign in using Google OAuth, we receive your name, email, and profile ID.
  • Usage Information: We may collect anonymized data about how you use Glimp (e.g., feature usage, errors).
  • Payment Information: Processed securely via Razorpay. We do not store credit/debit card details.
  • AI Logs: API request logs are handled by OpenAI, not stored on our servers.

2. How We Use Your Information

  • To authenticate users and manage subscriptions.
  • To process payments and provide access to premium features.
  • To improve Glimp's performance and user experience.

3. Third-Party Processors

We use the following providers:

  • Supabase for authentication and database services
  • Razorpay for payments
  • OpenAI for AI-based response generation

Each provider handles data under its own Privacy Policy and global compliance frameworks (GDPR, SOC-2, etc.).

4. Data Retention

We do not retain personal data beyond your active subscription period.

API logs remain only within OpenAI's secured environment as per their retention policy.

5. Security

We implement encryption and secure access protocols to protect your data.

However, no system is entirely immune from risks; you use Glimp at your own discretion.

6. Your Rights

You may:

  • Request deletion of your account by contacting support@goglimp.com
  • Revoke Google OAuth permissions anytime through your Google account settings.

7. Contact

For questions or privacy concerns, email support@goglimp.com or visit https://goglimp.com/support.

💳 Refund & Cancellation Policy

Last Updated: November 2, 2025

1. No Refunds

All Glimp subscription payments are non-refundable.

Once a payment is made via Razorpay, it cannot be reversed.

2. Cancellations

You may cancel your subscription anytime from your account dashboard.

Your plan remains active until the end of the current billing cycle.

3. Failed Payments

If a renewal payment fails, access to Glimp Pro will be paused until successful payment.

4. Contact

For any payment-related issues, contact support@goglimp.com or visit https://goglimp.com/support.

⚠️ Disclaimer

Last Updated: November 2, 2025

Glimp provides AI-powered assistance to help users prepare for interviews. While we strive for accuracy, responses generated by AI are not guaranteed to be correct, complete, or professional advice.

  • JDB Infotech Pvt. Ltd. is not responsible for any loss or outcome based on AI responses.
  • Glimp does not make hiring decisions, influence interviews, or guarantee job offers.
  • The product is intended for educational and productivity purposes only.

By using Glimp, you acknowledge that you understand and agree to this disclaimer.